Systems Administrator (Microsoft 365 environment)

Name: Wireless Guardian
Address: 20405 Exchange St., Suite 271, Ashburn, VA, 20147
Telephone: 1.(833).393.5600

Chandler, AZ |

In-Person |

Date Posted 02/05/2024

Responsibilities:

Manage and optimize the Microsoft 365 environment for peak performance, security, and accessibility.
Handle user accounts, permissions, licensing, and access rights in the Microsoft 365 ecosystem.
Collaborate with IT teams to seamlessly integrate Microsoft 365 with existing systems and applications.
Monitor and troubleshoot issues related to email, Teams, SharePoint, OneDrive, and other Microsoft 365 services.
Enforce security policies to safeguard data integrity and confidentiality.
Plan and execute upgrades, patches, and migrations for Microsoft 365 applications.
Provide technical support to end-users for Microsoft 365 applications and services.
Document Microsoft 365 configurations, procedures, and best practices.
Stay updated on Microsoft 365 updates, features, and industry trends.
Collaborate with vendors and IT professionals to resolve technical issues.

All Systems Administrators serve as part of the Systems Administration team and report to the Systems Administration Manager within the Wireless Guardian IT Department.

Requirements:

Qualifications/Skills:

Sharp-minded, quick study to pick up specific job knowledge in a short amount of time
Calm, customer service mindset with an upbeat attitude to speak with users, partners, other technicians, and management with respect and tact.
Operates well under pressure and does not get frustrated easily.
Strong problem-solving skills and an awareness of when to reach out to someone else for assistance.
Ability to communicate effectively and train others on a myriad of technical concepts, techniques, processes, and procedures.
Experience with typical IT Help Desk-type tickets.
Ability to work independently and collaboratively in a team.
Initiative to address issues above and beyond the immediate concern.
Integrity to work diligently and cost-effectively as a good steward of company resources.

Experience:

Associate degree in an IT-related field – Bachelor (preferred)
Previous job experience: minimum of 2+ years in an IT-related role
Certifications and technical skills required for the role: None required. Cisco, CompTIA, Microsoft, or Linux certifications (nice to have)
Proven experience as a Systems Administrator, focusing on Microsoft 365.
Experience with Microsoft 365 Admin Center, AzureAD or Entra, Exchange Admin Center, Intune Admin Center, and Microsoft Defender.
Proficient in the administration of Microsoft 365 applications: Exchange Online, SharePoint, Teams, and OneDrive.
Knowledge of configuring and managing security features in Microsoft 365, including Entra, Intune, and Purview.
Familiarity with PowerShell scripting for Office 365 automation (a plus).

Job Type: Full-time

Salary:

$60-$75k/annually

Benefits:

Health savings account
Paid time off
Professional development assistance

Schedule:

Monday to Friday

Ability to commute/relocate:

Chandler, AZ: Reliably commute or planning to relocate before starting work (Required)

Systems Administrator (Microsoft 365 environment)

Responsibilities:

Requirements:

WIRELESS GUARDIAN

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